Section 2 Design for Services: from Theory to Practice and Vice Versa: Designing interactions, relations and experiences: case studies ; Designing interactions to shape systems and organisations: case studies ; Exploring new collaborative service models: case studies ; Imagining future directions for service systems: case studies ; A map of design for services; What is design for services? She investigates service from the perspective of strategic social innovation, with a specific emphasis on community centred design. Her main research areas are food systems and innovative housing for sustainable lifestyles. Dr Meroni is co-director of the international Master in Strategic Design and a visiting professor and scholar in schools and universities around the world. As one of the early scholars looking into Service Design, she has gained international recognition. Her work has been mapping and supporting this emerging field of study and research since its outset.

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